About Ovolo

Founded in 2010, Ovolo is an independently owned and operated lifestyle brand with a collection of hotels and restaurants across Hong Kong, Australia, and Indonesia. Over the years, we’ve grown exponentially in both size and confidence. But our unwavering commitment to our guests and passion for our purpose remain steadfast. At Ovolo, we’re famous for being different. We zig when others zag. Creativity, spontaneity, and individuality define us. We’re here to disrupt the ordinary and embrace the extraordinary.

Our mission? To share happiness. From vibrant hotel lobbies to our award-winning restaurants, our good vibes radiate far and wide. We create spaces filled with sparkle, joy, and unforgettable moments that keep our guests coming back for more.

And what makes Ovolo truly unique? Our people. Authentic, maverick, and empowered to be themselves. At Ovolo, we celebrate individuality. We’ve said goodbye to corporate scripts and hello to characters with heart. We’re looking for team members who dare to stand out and bring their whole selves to work.

About the Role
We’re on the lookout for a detail-oriented, digitally-savvy Digital Marketing Assistant Manager to join our dynamic marketing team here in Bali. This role is perfect for someone with a strong foundation in digital marketing who is eager to learn, grow, and support the execution of marketing initiatives across our CRM, website, paid media, and social channels.

Key Responsibilities :

CRM & Email Marketing

• Assist with the coordination and execution of customer communications (EDMs) and automation workflows.
• Support in the segmentation of CRM databases and audience targeting across hotels and F&B venues.
• Help build and test email campaigns, including A/B tests and performance monitoring.
• Assist in gathering insights and performance data from campaigns.

Affiliate Marketing

• Managing the affiliate marketing program via the agency partner.
• Monitor the performance and provide data summaries for strategy use.

• Audit and review content for consistency and accuracy.
• Support SEO-related updates and track performance metrics.

Paid Digital Advertising

• Liaise with internal stakeholders and the digital agency to update advertisement content.
• Support performance reporting and provide data summaries for paid media campaigns.

Analytics & Reporting

• Pull data from digital platforms (e.g. Google Analytics, Meta, DataStudio) to support monthly and quarterly marketing reports.
• Assist in analysing trends, tracking KPIs, and summarising digital campaign performance.
• Contribute to post-campaign reviews and documentation.

Social Media Support

• Support the Brand team with scheduling and posting content on Meta (Instagram/Facebook), LinkedIn, and Link in Bio platforms.
• Monitor social media engagement and gather insights for future planning.

Team & Project Coordination

• Coordinate agendas, meeting logistics, and stakeholder communication for digital marketing initiatives.
• Participate in team brainstorms and contribute ideas to campaign development.
• Support ad hoc marketing projects and events as needed.

What We’re Looking For

Education & Experience

• Bachelor’s degree in Marketing, Communications, Business or a related field preferred.
• 3–7 years of experience in a digital marketing role. Hospitality industry OR digital agency experience is preferred.

• Understanding of digital marketing platforms, including CRM, CMS, and social media.
• Experience with tools like Mailchimp, HubSpot, WordPress, Google Analytics, Meta Business Suite, or similar.
• Experience with affiliate marketing programs like CJ/Tyroo, Rakuten, etc.
• Strong written communication skills and attention to detail.
• Organised, efficient, and able to manage multiple tasks.
• Analytical mindset with a willingness to learn and grow.

Nice to Have

• Highly adaptable and versatile to many situations.
• Presentation skill. 
• Exposure to A/B testing or campaign analytics.

Why Join Us?
We’re a bold, creative, and people-first brand. As a Digital Marketing Coordinator, you’ll have the opportunity to learn from senior marketing leaders, work on exciting regional campaigns, and grow your digital career in an environment that supports your development.