About Ovolo

Founded in 2010, Ovolo is an independently owned and operated lifestyle brand with a collection of hotels and restaurants across Hong Kong, Australia, and Indonesia. Over the years, we’ve grown exponentially in both size and confidence. But our unwavering commitment to our guests and passion for our purpose remain steadfast. At Ovolo, we’re famous for being different. We zig when others zag. Creativity, spontaneity, and individuality define us. We’re here to disrupt the ordinary and embrace the extraordinary.

Our mission? To share happiness. From vibrant hotel lobbies to our award-winning restaurants, our good vibes radiate far and wide. We create spaces filled with sparkle, joy, and unforgettable moments that keep our guests coming back for more.

And what makes Ovolo truly unique? Our people. Authentic, maverick, and empowered to be themselves. At Ovolo, we celebrate individuality. We’ve said goodbye to corporate scripts and hello to characters with heart. We’re looking for team members who dare to stand out and bring their whole selves to work.

About the Role
We’re on the lookout for a detail-oriented, digitally-savvy Digital Marketing Coordinator to join our dynamic marketing team here in Bali. This role is perfect for someone with a strong foundation in digital marketing who is eager to learn, grow, and support the execution of marketing initiatives across our CRM, website, paid media, and social channels.

Key Responsibilities :

CRM & Email Marketing
o Execute and support customer email campaigns and automated workflows.
o Segment CRM databases and target audiences for hotels and F&B venues.
o Build, test (A/B), and monitor performance of email marketing initiatives.
o Collect and report on campaign performance data and insights.

Website Content & SEO
o Coordinate website updates including images, menus, and promotions.
o Collaborate with internal teams and agencies to create or update landing pages.

Digital Advertising (Paid Media)
o Assist in executing paid search and social media campaigns.
o Contribute to campaign ideation, briefing, and content planning.
o Support reporting and performance analysis of paid campaigns.

Organic Social Media
o Schedule and publish content across Meta, LinkedIn, and other platforms.
o Monitor engagement and provide insights for content optimization.

Analytics & Reporting
o Extract and analyze data from tools like Google Analytics, Meta, and DataStudio.
o Track KPIs and trends for digital marketing performance.
o Maintain reports on gift card sales and campaign outcomes.

Team & Project Coordination
o Organize meetings, agendas, and communications for marketing projects.
o Manage internal requests and coordinate across departments.
o Monitor shared inboxes and escalate or route inquiries appropriately.
o Provide support on ad hoc marketing tasks and team coverage as needed.

What We’re Looking For

Education & Experience
• Bachelor’s degree in Marketing, Communications, Business or a related field preferred.
• 1–2 years of experience in a digital marketing role or internship. Hospitality industry experience is a plus.

Skills & Attributes
• Basic understanding of digital marketing platforms, including CRM, CMS, and social media.
• Some experience with tools like Mailchimp, HubSpot, WordPress, Google Analytics, Meta Business Suite, or similar.
• Strong written communication skills and attention to detail.
• Organised, efficient, and able to manage multiple tasks.
• Analytical mindset with a willingness to learn and grow.

Nice to Have
• Familiarity with SEO fundamentals and email marketing best practices.
• Exposure to A/B testing or campaign analytics.
• Canva, Photoshop, or other creative tools for basic visual editing.

Why Join Us?
We’re a bold, creative, and people-first brand. As a Digital Marketing Coordinator, you’ll have the opportunity to learn from senior marketing leaders, work on exciting regional campaigns, and grow your digital career in an environment that supports your development.